2021 EV Charging Infrastructure Survey

lpickup

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umlaut has released it's 2021 USA EV Charging Infrastructure Benchmark results which seeks to evaluate the various fast charging networks against functionality and capability of their digital platforms (website and apps), including pricing transparency and payment options, as well as charging station site experience, which includes not just the functionality and reliability of the charging station itself, but also amenities, environment (lighting, security, ease of finding) and technical support.

For 2021, the Tesla Supercharger network was included, although as they noted, there are some metrics that are difficult to compare apples to applies.

According to the benchmark, ElectrifyAmerica came out on top overall and in the Digital Platform category, while Tesla, not surprisingly, came out ahead in the charging location category.

This was an interesting study and I look forward to seeing how each network responds to and improves upon this year's benchmark.

Here is a link to a Charged article on the study: 2021 EV Charging Infrastructure Benchmark: Electrify America top digital platform, Tesla Superchargers top location experience - Charged EVs
 
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Sorry, noticed that the original message didn't come through from the forum migration. I've put it back now.

Probably too early for a 2023 survey, but yeah, I looked around to see if there was a 2022 survey and can't a particularly relevant one. Maybe there is one out there that people can reference.
 
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